Online Security
Protecting your information and online banking transactions is a top priority for our bank. We strive to ensure a secure environment, but your vigilance is also essential. Follow our recommendations for safe browsing.
Security Checklist: Verify the Legitimacy of a Website
Before entering your personal or banking information online, ensure the site is legitimate by following these steps:
Check the URL: The address should start with “https://” and include a padlock in the address bar.
Beware of spelling errors: Fraudulent websites often contain errors in the text or URL.
Use your own shortcut: Access our site via your bookmarks rather than through a link received via email.
Never enter your banking credentials on an unofficial site.
Enable two-factor authentication (2FA): An additional security layer for accessing your account.
Verify contact information: A legitimate site displays clear contact details and a reachable customer service.
Reporting a Fraudulent or Suspicious Website
If you suspect a website is impersonating our bank or another trusted service, act immediately:
1. Do not provide any personal or banking information.
2. Take screenshot(s) of the suspicious site.
3. Contact us via the contact form including the URL and screenshot(s).
4. Report the site to the Swiss Federal Cybersecurity Office via their reporting platform.
5. Alert those around you to prevent other victims.
Cybersecurity Resources and Organizations
To deepen your knowledge and strengthen your online security, consult these official resources:
– Swiss National Cybersecurity Center (NCSC)
– MELANI – Information Security Support in Switzerland
– Swiss Internet Security Alliance (SISA)
– Europol – Cybercrime Prevention
By following these tips and remaining vigilant, you will help protect your information and combat cybercrime. If you have any questions or suspect fraudulent activity, contact our customer service immediately.
